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Customer Service For Travel Is Moving To Facebook

July 1 by Sling & Stone

For years Twitter has been the go to place for brands to interact with their customers and use it as a way to provide real time customer service. The tide is shifting to Facebook, as there are more active monthly users on that platform, there aren’t as many trolls, and Facebook is constantly innovating and adding new features, leaving Twitter behind.

Read the full article here:
Move along, Twitter – Facebook will be the future of customer service in travel

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